Terms of Service

Last updated: December 2024

1. Introduction

Welcome to GenPixels Tech Pvt Ltd ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and services, including software development, digital marketing, UI/UX design, video animation, custom software, web scraping, and mobile app development services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.

2. Services Description

GenPixels Tech provides comprehensive technology solutions including:

  • Custom Software Development and Enterprise Solutions
  • Web Development and Progressive Web Applications
  • Mobile App Development (Native and Cross-platform)
  • Cloud Services and DevOps Solutions
  • AI & Data Intelligence Solutions
  • Digital Marketing and SEO Services
  • UI/UX Design and Video Animation
  • Web Scraping and Data Services

3. Payment Terms

Payment terms are established in individual service agreements. Generally:

  • Project payments are typically structured in milestones
  • Initial deposits may be required before project commencement
  • Monthly retainer services are billed in advance
  • Late payments may incur additional charges
  • All prices are exclusive of applicable taxes unless stated otherwise

4. Intellectual Property Rights

Upon full payment, clients receive ownership of custom-developed solutions. However:

  • GenPixels retains rights to proprietary methodologies and frameworks
  • Third-party licenses and components remain subject to their respective terms
  • We reserve the right to use project experience for portfolio and marketing purposes
  • Source code and deliverables are provided upon project completion and full payment

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate project requirements and timely feedback
  • Supplying necessary content, assets, and access credentials
  • Ensuring compliance with applicable laws and regulations
  • Maintaining confidentiality of sensitive project information
  • Testing and accepting deliverables within agreed timeframes

6. Limitation of Liability

To the maximum extent permitted by law, GenPixels Tech shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the total amount paid for services
  • Issues arising from third-party services or integrations
  • Delays caused by client-side factors or force majeure events

7. Confidentiality

We maintain strict confidentiality regarding client information and project details. Both parties agree to protect confidential information and use it solely for project purposes. This obligation continues beyond project completion.

8. Termination

Either party may terminate services with written notice. Upon termination:

  • Payment is due for completed work and expenses incurred
  • Deliverables completed to date will be provided
  • Confidentiality obligations remain in effect
  • Both parties will return or destroy confidential materials

9. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved through arbitration in Coimbatore, Tamil Nadu, India.

10. Contact Information

For questions about these Terms, please contact us at:

GenPixels Tech Pvt Ltd

Email: info@genpixels.comPhone: +91 8940030201

Location: B block - 3F - 3rd floor Sri Ram Towers, 1D, 642Avinashi Road, Lakshmi Mills, Coimbatore, 641037

Website: https://genpixels.com