Privacy Policy

1. Introduction

GenPixels Tech Pvt Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Company information and job title
• Project requirements and business needs
• Payment and billing information
• Communication preferences

Technical Information

We automatically collect certain technical information, including:

• IP address and browser information
• Device type and operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies
• Referral sources and page interactions

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our services
• Communicating about projects and updates
• Processing payments and managing accounts
• Sending marketing communications (with consent)
• Analyzing website performance and user behavior
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these circumstances:

• With trusted service providers who assist in our operations
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with business transfers or mergers
• With your explicit consent

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure hosting and backup procedures
• Incident response and breach notification protocols

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising
• Preference Cookies: Remember your settings and choices

You can control cookie preferences through your browser settings.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Project-related data is typically retained for 7 years after project completion.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: